Welcome to SmartShopper™, a smarter way to shop for quality, cost effective - healthcare services.

To begin shopping, register using the "First Time Users" tab, or log in using the "Returning Users" tab. For help logging in, please call 1-800-824-9127.

SAME Procedure.

DIFFERENT Location. VERY DIFFERENT Price.

Prices for the exact same medical services, such as MRIs and surgical procedures, can vary from hundreds to thousands of dollars and often aren’t published, making it difficult to shop.

SmartShopper is a GAME CHANGER.

  • Doctor Icon When your doctor recommends a procedure or test, go online or call to quickly and easily shop inpatient and outpatient healthcare services in your area.
  • Shopping Cart Icon Help save hundreds or even thousands of dollars when you choose a lower-cost healthcare provider.

Please Log in to SmartShopper

Returning Users

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The email address you used to register.
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The password you used to register. It will be between 8 and 16 characters long, and contain at least 3 of 4 of the following
  • Uppercase Letters
  • Lowercase Letters
  • Numbers
  • Special Characters
I forgot my password
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First Time Users

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Click HERE for login instructions

First Time Login Instructions:

If you are a provider, please call 1-866-217-5278 to have your account created.

For all other members to register, SmartShopper requires an exact match based on information from your insurance ID card. Please follow these instructions. If you are having trouble, you may always call us at 1-866-217-5282 or email us at smartshoppersupport@vitals.com for assistance.

Health Insurance ID Card Examples:

Please include your 8 to 10 character MemberID number as listed on your Member ID Card. Exclude any letters that may be listed as a prefix.

Enter your nine digit ID number as shown on your member ID card.

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Please include your 8 to 10 character MemberID number as listed on your Member ID Card. Exclude any letters that may be listed as a prefix.

Enter your nine digit ID number as shown on your member ID card.

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This will become your User Name to login next time.
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Set a secure password you will remember. It must be between 8 and 16 characters long, and contain at least 3 of 4 of the following
  • Uppercase Letters
  • Lowercase Letters
  • Numbers
  • Special Characters
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Enter your Birthday in MM/DD/YYYY format.

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